Trust & Security

Report a vulnerability

How to tell us about a security issue in SimplyCount, and what we ask of you while we fix it.

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We welcome responsible disclosure. If you believe you've found a security vulnerability in SimplyCount, please tell us before disclosing it publicly, and give us a reasonable window to investigate and fix it.

Email sales@simplycount.com with steps to reproduce, the affected URL or component, and its impact. We will acknowledge your report, keep you updated, and credit you if you'd like.

Please do: test only against your own account and data, and avoid privacy violations, data destruction, or service disruption. Please don't: run automated scanning at scale or access other customers' data. We currently run an informal program; a formal policy and, in time, a coordinated-disclosure page are planned.

Machine-readable contact details: /.well-known/security.txt. Everything else about how we protect your plans and data is on the Trust & Security page.